Organizers of the Tokyo Olympics on Tuesday began taking online applications for refunds on tickets to the games, which have been postponed until next summer because of the novel coronavirus pandemic.
The organizers said there had been "no noticeable congestion or trouble" on their official website since the start of the application process in the early hours.
Ticket holders in Japan who are unable to attend the postponed games can apply for refunds until Nov. 30 through the site. The organizers will begin making refunds in late December.
Tickets that have already been purchased remain valid in principle for rescheduled events. The organizers said the refunds are intended for ticket holders who can no longer attend because of the one-year postponement.
General entry tickets can be refunded individually, but tickets for wheelchair users and their companions, as well as those for groups including children and seniors, can only be refunded together.
Refund applications for Paralympic tickets will be accepted from Dec. 1 to 21, with refunds to be made after mid-January.