(A street in Nagoya is deserted on May 13, 2020, amid the coronavirus pandemic.)
 
As of  11 p.m., Thursday, May 14 (Japan time)

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As of  11 p.m, Wednesday, May 13 (Japan time)


Useful resources for foreign residents and visitors in Japan

  • Tokyo Metropolitan Government's "Tokyo Coronavirus Support Center for Foreign Residents (TOCOS)" multilingual hotline
    - Available in Simple Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Khmer, and Burmese, 10 a.m. to 5 p.m. on weekdays except national holidays. 
    0120-296-004 (toll free)

  • AMDA Medical Information Center's "Multilingual Consultation Service Regarding COVID-19"
    (April 10~May 20, 2020)
    - Available in English, 10 a.m. to 5 p.m. on weekdays, 10 a.m. to 3 p.m. on weekends and national holidays. Also available in Chinese, Korean, Tagalog, Thai, Spanish, Vietnamese and Portuguese on designated weekdays. Check schedule here.
    03-6233-9266 
    - Available in English and Chinese on weekdays only, 10 a.m. to 5 p.m.
    090-3359-8324 

  • Tokyo Metropolitan Government's COVID-19 info
    https://stopcovid19.metro.tokyo.lg.jp/en/flow/

  • Tokyo Metropolitan Government hotline
    - Available in English, Chinese, Korean and Japanese, 9 a.m. to 9 p.m.
    0570-550571
    Available via fax for those with hearing impairments
    03-5388-1396

  • Japan National Tourism Organization's "Guide for when you are feeling ill"
    - Multilingual clinic/hospital search available in English, Korean, Simplified Chinese, Traditional Chinese, Japanese
    https://www.jnto.go.jp/emergency/eng/mi_guide.html

  • JNTO's "Japan Visitor Hotline"
    - Available in English, Chinese, Korean and Japanese 24 hours a day
    050-3816-2787 
    +81-50-3816-2787
    (from overseas)
    http://www.mlit.go.jp/kankocho/content/001328767.pdf

  • Japan's health ministry hotline
    - Available in Japanese only, 9 a.m. to 9 p.m.
    0120-565653

  • World Health Organization's "Q&A on coronaviruses"
    https://www.who.int/news-room/q-a-detail/q-a-coronaviruses


(A post office worker puts cloth masks distributed by the Japanese government on his motorcycle in Kyoto on May 13, 2020, amid the coronavirus pandemic. The government plans to deliver two cloth masks to all households by mail.)