(A shopping arcade in Tokyo is crowded with shoppers on April 19 despite government requests to stay home)
Useful resources for foreign residents and visitors in Japan
- NEW! Tokyo Metropolitan Government's "Tokyo Coronavirus Support Center for Foreign Residents (TOCOS)" multilingual hotline
- Available in Simple Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Khmer, and Burmese, 10 a.m. to 5 p.m. on weekdays except national holidays.
0120-296-004 (toll free)
- AMDA Medical Information Center's "Multilingual Consultation Service Regarding COVID-19"
(April 10~May 20, 2020)
- Available in English, 10 a.m. to 5 p.m. on weekdays, 10 a.m. to 3 p.m. on weekends and national holidays. Also available in Chinese, Korean, Tagalog, Thai, Spanish, Vietnamese and Portuguese on designated weekdays. Check schedule here.
- Available in English and Chinese on weekdays only, 10 a.m. to 5 p.m.
- Tokyo Metropolitan Government's COVID-19 info
- Tokyo Metropolitan Government's hotline
- Available in English, Chinese, Korean and Japanese, 9 a.m. to 9 p.m.
- Available via fax for those with hearing impairments
- Japan National Tourism Organization's "Guide for when you are feeling ill"
- Multilingual clinic/hospital search available in English, Korean, Simplified Chinese, Traditional Chinese, Japanese
- JNTO's "Japan Visitor Hotline"
- Available in English, Chinese, Korean and Japanese 24 hours a day
+81-50-3816-2787 (from overseas)
- Japan's health ministry hotline
- Available in Japanese only, 9 a.m. to 9 p.m.
- World Health Organization's "Q&A on coronaviruses"